Reporting

In the complex web of local authorities and different agencies, it is often difficult to know who to report a problem to. We have devised a simple table below to help you. It is important that any issues you see are reported to the correct organisation so the problem can be dealt with quickly and efficiently.

Kent County Council

To report any emergency issues outside of normal office hours (Monday – Friday, 9am till 5pm), please telephone 03000 41 91 91.

- Street light faults
- Potholes
- Traffic signal faults
- Overgrown vegetation (including hedges and grass)
- Drainage
- Flooding

Ashford Borough Council

For issues relating to any of the following, please click on this reporting link to go to the ashford.gov.uk website, or call 01233 331111

ENVIRONMENTAL ISSUES
Abandoned trolleys
Abandoned vehicles
Allotment issue
Bonfires
Fly-tipping
Light Nuisance
Noise Nuisance
Odour
Overgrown Borders/Shrubs/Hedges or Grass
Trees

HOUSING
Squatters and unauthorised occupants
Repairs
Tenancy Fraud

COMMUNITY
Anti-Social Behaviour
Public Toilets and community toilet scheme issue

ANIMAL ISSUES
Dog fouling
Lost or stolen dogs
Stray dogs
Dead animals

STREETS
Illegal street trading
Street cleansing, graffiti, vandalism or litter
Overgrown Borders/Shrubs/Hedges or grass
Overflowing/damaged litter bin

BINS
Assisted collections
Missed collections
Replace, lost or broken bin
Discarded syringes
Litter/dog bin issue

FOOD AND HYGIENE ISSUES
Suspected food poisoning
Poor hygiene practices
Problem with a food product

PLANNING AND BUILDING CONTROL
Dangerous structure
Fly-posting
Planning breach

Great Chart with Singleton Parish Council

For issues relating to any of the areas below, please contact the Parish Office.

- Cuckoo Park (opposite John Wesley School)
- Great Chart Playing Fields (the area with the park and outdoor gym)
- The Viewing Point and the path running alongside Singleton Village Hall
- Dog poo bag dispensers
- The raised flowerbed at the bottom of Singleton Hill