Reporting

In the complex web of local authorities and different agencies, it is often difficult to know who to report a problem to. We have devised a simple table below to help you. It is important that any issues you see are reporting to the correct agency so the problem can be dealt with quickly and efficiently.

Kent County Council

To report any emergency issues outside of normal office hours (Monday – Friday, 9am till 5pm), please telephone 03000 41 91 91.  

Street light faults
Potholes
Traffic signal faults
Overgrown vegetation (including hedges and grass)
Drainage
Flooding

 

Ashford Borough Council

For issues relating to any of the following, please click on this reporting link to go to the ashford.gov.uk website, or call 01233 331111 

ENVIRONMENTAL ISSUES
Abandoned trolleys
Abandoned vehicles
Allotment issue 
Bonfires
Fly-tipping
Light Nuisance
Noise Nuisance
Odour
Overgrown Borders/Shrubs/Hedges or Grass
Trees 

 

HOUSING
Squatters and unauthorised occupants
Repairs
Tenancy Fraud 

 

COMMUNITY
Anti-Social Behaviour
Public Toilets and community toilet scheme issue
 
ANIMAL ISSUES
Dog fouling
Lost or stolen dogs 
Stray dogs
Dead animals 


STREETS
Illegal street trading
Street cleansing, graffiti, vandalism or litter
Overgrown Borders/Shrubs/Hedges or grass
Overflowing/damaged litter bin

BINS
Assisted collections
Missed collections
Replace, lost or broken bin
Discarded syringes
Litter/dog bin issue
 
FOOD AND HYGIENE ISSUES
Suspected food poisoning
Poor hygiene practices
Problem with a food product
 
PLANNING AND BUILDING CONTROL
Dangerous structure
Fly-posting
Planning breach

 

 

Great Chart with Singleton Parish Council

For issues relating to any of the areas below, please contact the Parish Office

- Cuckoo Park (opposite John Wesley School)
- Great Chart Playing Fields (the area with the park and outdoor gym)
- The Viewing Point and the path running alongside Singleton Village Hall
- Dog poo bag dispensers
- The raised flowerbed at the bottom of Singleton Hill